Dr. Matthew Adam Berger, MD

Name:Matthew Adam Berger
Gender:Male
Specialty:Psychiatrist / Neurologist—Psychiatry
Review:1 client review
Location:340 Montage Mountain Rd
Moosic, PA 18507

Phone: 570-346-3686
Fax: 570-346-5301
 
Insurance:TRI CARE INDIVIDUAL; EMPIRE BLUE CROSS; MANAGED HEALTH NETWORK; PEBTF; PERSONAL; DEPARTMENT OF LABOR; MANAGED HEALTH NET GROUP; RAIL ROAD INDIVIDUAL; FIRST PRIORITY; BLUE SHIELD - INDIVIDUAL; AMERIHEALTH MERCY

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Client Review:

1 client review of Dr. Matthew Adam Berger scored 4 out of 5.

concerns
Overall Rating
Knowledge & Experience
Service Quality & Diagnosis Accuracy
Staff & Office Environment
Waiting Time
by ercrisis, Jul. 01, 2011

Dr. Berger, physician assistances, and nurses are wonderful. The only issue I have is when calling for re-fills on your medication you are required to call several days in advance(no problem). However, the office staff will reprimand you if you come to the office to pick up your prescriptions without being called by a staff there. The problem is NO one calls you, so if you don't go up (sometimes several times wasting gas) you will run out of your medication. Then guess who's to blame for that "you". The newest issue with staff is clients are calling two or three times, well they wouldn't have to if someone would call them back, they make you feel like a dog begging for a bone. I don't know about others but I pay good money to be seen. I like the doctor and professional staff, but something needs to be done about follow up with the office staff and returning calls. It is very frustrating and costly to drive up to the office three times for a prescription. (my prescription requires a hard copy to the pharmacy for those who question why I go to pick them up). Maybe the staff could fax the prescriptions to the pharmacy or start paying for my gas to get there.  

* this reviewer has be with this doctor for 1 - 3 years
* this reviewer had 1 - 2 doctors before.
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